Auto Special Planet, guarantees that the products on sale, are new, never used and free from faults or defects.

Should you find a defect in the products, the customer is required, immediately after opening the package, to report the problem, so as to find immediately the best and most 'quick solution.

We guarantee that the products comply with the Italian and European Union (EU) standards applicable to them, where indicated.

All products sold by Auto Special Planet, are covered by the manufacturer's warranty, private customers have a 24-month warranty for defects of conformity, pursuant to Decree 24/02.
To use the warranty, the customer must keep the receipt or invoice.

If ever a product sold by us presents any non-conformities and therefore defects or malfunctions, please contact the phone number +39 3487680287 or by email at to evaluate the problem and possible rapid resolution of the problem by avoiding the return of the goods.

For the assessment of non-compliance, it can also be solved by telephone or email with a technician of the manufacturer.

For the goods under warranty, the transport costs are completely free in the ten days after delivery. The return warranty and shipping costs, ten days after delivery of the goods are the responsibility of the customer, while the reshipment will be borne by Auto Special Planet.

Attention:  Private consumer means the physical person who buys goods for purposes not related to his professional activity, or makes the purchase without indicating in the order form a reference of VAT number; the private consumer thus benefits from the seller's guarantee (2 years from delivery)

Attention: For professional users we mean those who buy for professional purposes, ie with VAT number; the professional user only benefits from the manufacturer's standard warranty (1 year from delivery)

For any need for assistance, the consumer can contact the customer service of Auto Special Planet d.i., at the following e-mail address or at: +39 3487680287, indicating precisely Name, Surname and object purchased.

Attention: Auto Special Planet, declines any responsibility for damages of any entity, material or physical, even to third parties, due to the application, use, incorrect or inappropriate fitting of all the items sold.

The items indicated in this list are not approved, unless specified.


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