Free in Italy, starting from a shopping cart charge of € 99.00.
For expenses lower than that amount, the cost is € 9.00 at a fixed price.
Shipments within the European Community, outside Italy, have a fixed cost of € 18.00.
Shipments are available worldwide.
The costs are as follows:
Asia: € 149,00
Japan: € 149,00
Russia: € 149,00
Netherlands: € 39,00
Australia: € 149,00
Usa: € 149,00
If you have shipping requests in different countries, please contact us to request a quote!
In order to constantly improve the satisfaction of our dear customers, it will be our concern and priority, to constantly improve the timing of order fulfillment and delivery to the courier, in order to let you receive the product as soon as possible! In the list below, you find the average delivery conditions:
The goods in stock are usually sent in 2 - 3 working days. Any wording 24 / 48h refers to the transit times of the courier (ie how long the courier needs to physically deliver the parcel). In the event that the goods are not available at the supplier's warehouse, the times may be up to 10-12 days. The speed of arrival of the goods also depends on the place of destination and customs timing (in the case of foreign shipping). We always contact customers who have ordered goods not available in stock to communicate the exact date of evasion.
Orders are shipped via Bartolini express courier for national orders (Italy), for abroad we use, in addition to Bartolini, other couriers such as Sda, ups.
Should there be a delay in delivery, we will prematurely notify you by e-mail. We will do everything in our power to complete your order. However, there may be occasions when you are unable to complete the delivery, for example if the courier can not fulfill his commitment. We reserve the right to relieve ourselves of any reimbursement regarding any delay in delivery due to external factors such as delays in delivery by the supplier to our warehouse, or delays due to the courier.
We are responsible for transport risks, ie the risk of damage or loss of the product during shipment. The customer assumes responsibility for the risks of transporting the return shipment in case of return or return.
When you receive your goods, it is important to immediately check the package. If the packaging is damaged, please indicate it directly to the courier who delivered the package. NB: It is important to make a correct declaration. Make sure you get a confirmation that the goods are damaged.
Auto Special Planet carefully checks the status of the goods before they are shipped. In the event that we get the wrong goods, we will repair the error at our expense. If Auto Special Planet finds that the product has been shipped incorrectly or damaged, it will be replaced immediately.